Corporate Office 9980 South 300 West, Suite 200, Sandy, Utah 84070.
+18778483926
IT Infrastructure Management
System downtime and unavailability causes service shortcomings. Burson Technology provides customizable disaster recovery, ensuring swift, effective restoration aligning with recovery objectives (RTOs/RPOs).
Performance & Capacity
Burson Technology crafts compliant, integrated, scalable solutions with centralized management and monitoring.
Central management and monitoring console with an intuitive Ajax-based GUI.
Industry-standard Automated Device Provisioning and Performance Monitoring via XML/CSV interface.
Automated reconciliation of changes in device configurations based on Rancid’s SNMP Walk and CVS diff.
Performance monitoring covers both 32-bit and 64-bit counters across SNMP versions 1, 2, and 3.
Interface counters (Bandwidth in/out, Error and Drop, Unicast traffic, Non-Unicast Traffic).
Big Data Infrastructure:
Automated ITSM tools expedite solutions for password resets and account locking scenarios.
24x7 Service Desk with multiple language support.
Effective resolutions provided with commitment to agreed Operational Level Agreements (OLAs).
Efficient customer service, enabling swift and higher quality resolutions.
Increased staff satisfaction and motivation.
By delivering quality using standardized, efficient processes, we ensure higher productivity and improved usage of resources.
Ensuring proactive operations and management.
24x7 support with 60% savings on cost.
We empower you to continuously monitor and improve quality, time, and cost, enabling you to be customer centric.
Infrastructure Service
We provide a comprehensive solution that protects you from hacking and malware.
Industry-leading solution
Managed by certified consultants and skilled resources
24x7x365 support
Centralized monitoring and alerts
Top-tier SLAs and MTTR (Mean Time To Respond)
